Refund policy

Thank you for shopping at HKL Porki. We take pride in providing our customers with high-quality, fresh pork products. As a business focused on delivering the freshest and finest meats, we want to ensure your complete satisfaction with your purchase.

Please carefully review our return policy below:

1. No Refunds:
Due to the nature of our products, which are perishable and sensitive to handling, we regret to inform you that we do not offer refunds on any purchases.

2. Returns:
We do not accept returns. This policy is in place to guarantee the safety and quality of our products for all our customers.

3. Quality Assurance:
We are committed to providing you with the finest and freshest pork products. In the unlikely event that you receive a damaged or defective item, please contact our customer support team at hklporki@gmail.com within 24 hours of receiving your order. We will work with you to resolve the issue promptly.

4. Contact Information:
If you have any questions or concerns regarding your order or our return policy, please reach out to our customer support team at hklporki@gmail.com or WhatsApp us at 8198 2129.

By making a purchase on our Shopify store, you acknowledge and agree to the terms of this return policy.

Thank you for choosing HKL Porki. We appreciate your understanding and look forward to serving you with the freshest products.